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Tag Archives: Jive software

Tech, Jive, and Innovation

Posted on May 10, 2012 by Derek S

Over the last few days, I attended a Jive user group meeting and the May NY Tech Meetup.

I’ve written before about Jive. I believe their approach to social business has the potential to unlock great value—especially across big, global organizations—by changing how people work.

A selection of cases provided by one member company at the meeting showed a number of easy wins to be had by crossing silos, eliminating waste, incentivizing change, reducing duplication of effort, and streamlining communication. More importantly, Jive, in this user’s >$35 billion company, has clearly become an incubator for innovation—creating an environment where it’s easy to try new things, see if they work, and then either get behind them or move on. The freedom to test and experiment helps support a culture of innovation.

For many big, global companies, this is a tough thing to do. Too often, innovation gets relegated to formal programs that become their own slow-moving bureaucracy. Not so with this small team that is quickly driving change and innovation across a >$35 billion company.

And not so, at NY Tech Meetup (NYTM). This was my first time attending this event—700 people at NYU’s Skirball Center listened to eight teams present just-launched or about-to-launch digital products. The audience was engaged, responsive, and impressed. I was blown away by the creativity and energy shown by these entrepreneurs and how quickly they are moving to realize and test their ideas.

I thought there were a couple of note-worthy points about this event:

  • questions about business model are frowned upon—in this forum, the point is not to talk about how to make money (though I’m sure that’s considered elsewhere); the discussion is about what’s fun, cool, creative, clever, useful. This helps create a culture of innovation.
  • If you’re in “old” media, or any entrenched, big-infrastructure company, the barriers to entry are dropping away. Somewhere, a team of innovative technologists is thinking about how to eat your lunch for a relatively small investment—and they may not even know or care that it’s your lunch.

Driven by technology, more disruptive innovation is just around the bend. Companies that think they are secure for whatever reason—key account relationships, authors, superior product, infrastructure, geography—should stop and think about how a small innovative team would disrupt their business:

What legacy issues would a start-up avoid? How would they handle opportunity? How could innovation be unleashed? How will they connect with customers?  How might a start-up collaborate better? How might they change the value proposition?

For me, these two events highlighted both the threat and opportunity that technology offers global publishers and other large companies. On one hand, NY Tech Meetup highlighted the pace of tech-driven innovation that could quickly disrupt established markets (or disrupt those markets further). Jive’s user group meeting illustrated how big companies can use technology to drive change and move more quickly to use their vast resources in order to be more competitive and innovative.

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Posted in Digital, Publishing | Tagged digital, innovation, Jive software, technology

Jive: all business is social

Posted on April 9, 2012 by Derek S

A couple of posts back, I wrote about the confusion a couple of companies seem to have around their use of social media–posting internal photos to a globally visible, public platform. In that post, I suggested a couple of better options for internal use. My favorite among those is Jive.

For those of you who don’t have a social business network at your company, it probably bears a little explanation: Jive takes the best aspects of a social media environment–transparency, collaboration, shared spaces, status updates–and translates it into a business environment.

The great thing about Jive is it supports a business application of the social impulse.  Within the platform, users have the ability to create global, collaborative groups, share information and documents, work together on common projects, and build an internal profile around their unique expertise. Andrew Kratz writes about this benefit in his blog. (Andrew’s doing some interesting work in helping companies implement Jive.)

The positive impact from the social aspect of Jive’s platform shouldn’t be underestimated. Rich profiles, personal photos, status updates, internal blogs all help build understanding about the person on the other end of the phone call or email, so the work gets done more quickly and creatively than in the days of a “push” intranet and collaboration over email.

And, if I dare say it–not only is this good for business– it makes work more fun.

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Posted in Digital, Management | Tagged collaboration, Jive software, social media marketing

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